As the owner of a 36m sailing yacht, I took my vessel to Amico Loano for a comprehensive overhaul and interior modernization. From the outset, there were red flags: the estimates were vague and the project manager insisted on a «flexible budget» but promised transparency.

Once the work began, they kept adding items to the bill without consulting me: unauthorized structural changes, «necessary» extra bracing, and a full repaint I never requested. When I confronted them, they claimed the yard «decided» to do so for safety.

The workmanship itself was sloppy. Carpentry joints didn’t align, paint drips marred the finish, and new systems were installed poorly. Halfway through, I noticed unauthorized holes cut in the deck and mismatched hardware.

Timeline commitments were meaningless. A job slated for six weeks dragged on for five months, causing me to miss a crucial regatta. Communication was abysmal — they rarely responded to calls or emails. Each delay came with another invoice.

In the end, the final invoice was almost double the original quote. I paid a fortune for work I didn’t authorize and subpar quality that required correction elsewhere. I would warn anyone considering Amico Loano: expect unpredictable costs, unauthorized modifications, and endless excuses.

— Gabriel Duval